Effective date: 1 March 2026
1. Eligibility for Returns
- Products can be returned within 3 days of delivery.
- Items must be unused, in original packaging, and accompanied by proof of purchase.
- Customized or discounted items may not be eligible for return (clearly stated at purchase).
2. Refund Process
- Once the returned item is received and inspected, you’ll be notified of approval/rejection.
- Approved refunds will be processed to your original payment method within 7–10 business days.
3. Exchanges
- If you received a defective or incorrect product, we’ll replace it free of charge.
- Exchanges are subject to product availability.
4. Non-Refundable Situations
- Products damaged due to misuse or negligence.
- Items returned without original packaging or proof of purchase.
- Clearance or final-sale items.
5. Shipping Costs
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
- Original shipping charges are non-refundable.
6. Contact Us
For return or refund requests, email: loopnotofficial@gmail.com (please include your order number).